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Shipping policy

This policy is applicable to (USA) orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.

A. SHIPPING COSTS

Free shipping on orders (applicable to single orders worldwide)


B. TRANSIT, HANDLING & ORDER CUT OFF TIME
Generally, shipments are in transit for 5-10 days (Monday to Friday). Order cut off time will be 05:00 PM Eastern Standard Time (New York). Order handling time is 2-3 business day (Monday to Friday).

C. Delivery Terms

We use the USPS to deliver the product.

D. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at orders@missionfilter.com  or Call Us at +1931-881-6414

E. TRACKING
Once your order has been shipped, your order comes with a tracking number allowing you to track it until it is delivered to you.

F. Cancellations

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

G. Parcels Damaged In Transit

If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.

Who We Are

We are Mission Filter, the home of OEM replacement filters for a wide variety of industrial applications. Our catalog contains over 100,000 filters in stock and ready for delivery. We’re pretty sure you’ll find yours among our many options, and if you don’t, we can also have custom filters built for you based on your unique specifications.

We pride ourselves in keeping the highest standards when it comes to the quality of our products and everything around them. Our customer service team is well-informed, and accustomed with the technicalities of our catalog, and most importantly, always ready to assist you.

Mission Filter is a worldwide provider of industrial filters, effectively supplying industrial filtration elements for many fields. Our range of products covers a large collection of filters built for almost any industrial need. Just reach out to us and we’ll find together what you need!